Shopping, Shipping & Returns FAQ
Choosing tropical decor and gifts
Where can I find handmade tiki bar decor?
Beach Hut Decor offers tiki bar decor including tiki totem coasters and tropical mugs. Use our home tiki bar guide to plan colors and wall accents. Materials and sizes vary by product.
Which surfboard decor should I choose for a beach house?
Choose wall art for display and a serving board for food presentation. Browse our surfboard wall art and decor and check each listing for dimensions, intended use and mounting details.
What are useful gifts for someone who loves the beach?
Tropical coasters suit a host, coastal wall art suits a new home, and sea turtle keepsakes suit an ocean lover. Browse our beach lover gift guide and island gifts for choices by recipient and occasion.
Can I order personalized slate coasters for a housewarming?
Beach Hut Decor’s custom photo drink coasters come in a set of four 4-inch coasters. Select Slate Rock and round or square, upload a clear JPG, PNG or WebP photo up to 10 MB, and add optional design notes. For a different image on each coaster, contact us before ordering.
Where can I find Hawaiian honu sea turtle decor and gifts?
Our honu sea turtle decor guide links to sea turtle wall art, coasters and mugs. A sea turtle bamboo frame for a 5x7 photo is another option for displaying a favorite coastal memory.
Which drink coaster material is best for condensation?
For an absorbent option, the Custom Photo Drink Coasters listing describes Sandstone as naturally absorbent; it comes in round 4-inch coasters, sold as a set of four. Its semi-gloss Slate Rock option has a different finish. Compare them in our drink coaster materials guide, and follow the selected material’s care instructions.
Where can I shop tropical slate drink coasters?
Browse Beach Hut Decor drink coasters for tropical and coastal designs. Check each listing for set size, material, shape, finish and care instructions.
Shipping
What shipping options do you offer?
Standard shipping is free on all U.S. orders. Expedited U.S. shipping is $14.95 per order. Available shipping options and costs are shown at checkout before you complete your purchase.
How long will my order take?
Our items are made to order. Please check the product page for its production time before ordering. Once your order ships, standard ground shipping takes 3–4 business days and expedited shipping takes 2–3 business days. Production time is separate from shipping transit time.
For example, personalized boat portrait wall art has a 7–10 business-day production time before shipping. See our Shipping Policy for further information.
Do you ship internationally?
We currently ship to Canada, Japan, and the United Arab Emirates for a flat $24.95 per order. Import duties, taxes, and customs fees charged by the destination country are the customer’s responsibility and are not included in the order total or shipping cost. Free shipping applies to U.S. orders only.
Returns and exchanges
What is your return policy?
We accept returns of eligible standard items within 21 days of delivery. You may carefully open and inspect an item as you would in a store. To remain eligible, it must be unused, uninstalled, unwashed, unaltered, and returned with its original packaging, tags, protective materials, and included parts. Please contact us before sending a return.
Customized or personalized items cannot be returned unless they arrive damaged, defective, or different from what you ordered.
How do I return an item?
Contact us to request return authorization and instructions before mailing the item. After authorization, pack it securely with all original materials and follow the approved return instructions.
Who pays for return shipping?
Customers are responsible for return shipping unless the item arrived damaged, defective, or different from what was ordered.
Can I exchange an item?
We offer exchanges for eligible items and for products that arrive damaged or defective. Contact us so we can confirm eligibility and provide instructions.
How long does a return or exchange take?
Returns and exchanges are typically processed within 7–10 business days after we receive and inspect the item.
Can I cancel my order?
Orders can be canceled free of charge before they are fulfilled and shipped. Once an order ships, the return policy applies. Contact us as soon as possible to request cancellation.
Read our complete Refund Policy.